What is a Recurring Meeting?
Recurring meetings are pre-scheduled meetings that are automatically scheduled to repeat based on values set by the organizer. Recurring team meetings have revolutionized the way we communicate, collaRead More…
Category: Online Training
Online customer onboarding is a continuous process – know why
Customer onboarding is supporting a new customer to get started with a new product and helping them understand the product functionality better. Onboarding also positively impacts customer retention tRead More…
How to create an impactful online customer training program?
When customers buy your product, they invest their money and faith in you- expecting your support when they are using the product. During onboarding, to help customers understand the product better, bRead More…
High touch or low touch – which customer onboarding model to use?
For a Software-as-a-Service or a SaaS company, customer onboarding forms a crucial phase that helps set the stage for post-sales customer experience. A comprehensive customer onboarding software playsRead More…
Impacting customer experience and loyalty through customer training
One of the most significant challenges for any eCommerce business is analyzing the customer behavior and understanding the influences that lead to customer’s buying decisions. It is essential becausRead More…
Storytelling as your engagement model for onboarding new talent
Employee orientation sessions, better known as new-hire orientations (NHOs), hold the key to employee retention[1] and their optimal contribution to the workforce. These sessions not only establish thRead More…