Education & Technology, Online Education, Teaching Online, Teaching Trends and Best Practices, Training and Education Technology
Video conferencing software for instructor-led learning
Teachers who teach online are continually looking for platforms that are easy to use and can facilitate the best delivery of their courses to the students. These teachers are not only spirited about the courses...
Teaching Trends and Best Practices, Training and Development, Training and Education Technology, Various
Tips for video conferencing etiquette
Gone are the days when education dissemination was housed within a college or university campus; knowledge was shared with the limited, locally residing learners. Technologies such as video conferencing software and remote device connectivity application...
Onboarding, Online Training, Training and Development, Training and Education Technology, Training Trends and Best Practices
Online customer onboarding is a continuous process – know why
Customer onboarding is supporting a new customer to get started with a new product and helping them understand the product functionality better. Onboarding also positively impacts customer retention through the use of methods of engagement...
Onboarding, Online Training, Training and Development, Training and Education Technology, Training Trends and Best Practices, Various
High touch or low touch – which customer onboarding model to use?
For a Software-as-a-Service or a SaaS company, customer onboarding forms a crucial phase that helps set the stage for post-sales customer experience. A comprehensive customer onboarding software plays a crucial role in ensuring successful onboarding....
Online Training, Training and Development, Training and Education Technology, Training Trends and Best Practices
Impacting customer experience and loyalty through customer training
One of the most significant challenges for any eCommerce business is analyzing the customer behavior and understanding the influences that lead to customer’s buying decisions. It is essential because it will lead to a higher...
Onboarding, Online Training, Training and Development, Training and Education Technology, Training Trends and Best Practices
Storytelling as your engagement model for onboarding new talent
Employee orientation sessions, better known as new-hire orientations (NHOs), hold the key to employee retention and their optimal contribution to the workforce. These sessions not only establish the foundation of organizational values, and talk about...